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What is the CAMPUS EXPRESS CLUB?

The best way for you to make purchases on campus! It's Cal Poly's premier value program. Add value to your CAMPUS EXPRESS CLUB and then use your PolyCard (campus ID) to purchase food and school supplies at Campus Dining's family of restaurants and El Corral Bookstore.

It's easy to add value to your membership now!

Choose the Add Value Now button to simply add value to a CAMPUS EXPRESS CLUB membership. If your computer has a "pop-up blocker", turn it off while using this site. Even parents and friends can use this method to add value to someone's membership using just the member's Campus Email Address (ex. mmustang@calpoly.edu). Current members, enrolled Cal Poly Students and most faculty and staff are in the database already. New students are added shortly after they take their PolyCard photo or register for classes, whichever is done first.

To access your Membership, simply log into the MyCalPoly portal (http://my.calpoly.edu) and click on the Campus Express Club channel in the Money Matters tab. From there you can check your balance and view activity on your membership.

Quick

• no checks to write
• no change to count
• no credit card to verify so you're through the line in no time when you use your CAMPUS EXPRESS CLUB.

Convenient

Simply use your PolyCard (Campus ID) to buy snacks, school supplies or anything.... any time, at El Corral Bookstore, Campus Dining's family of restaurants and convenience stores, Health Services, Pony Prints, campus computer labs for printing and most vending machines on campus.

The perfect complement to your Dining Plan

The CAMPUS EXPRESS CLUB is an exciting way to add more flexibility to your Dining Plan and can be used at El Corral Bookstore, Health Services, Pony Prints Open Access Printing labs and other locations on campus. It's a convenient way to purchase books and school supplies. The CAMPUS EXPRESS CLUB is more convenient than carrying cash or writing checks. This web site makes it easy to add value to your membership and the channel through the Cal Poly Portal allows you to monitor your balance and transactions.

Adding Value to a Membership Is Fast

Just click the "Add Value Now" button. For more information call Customer Service at (805) 756-5939, or email us at campusdining@calpoly.edu

Terms and Conditions

By using your membership, you agree to the following terms and conditions.

General Provisions: CAMPUS EXPRESS CLUB is a declining balance program available to students, faculty and staff at California Polytechnic State University, San Luis Obispo, CA. Value added is available to use at El Corral Bookstore, Campus Dining's family of restaurants and convenience stores, most vending machines, and other locations on campus where accepted. Membership is accessed through member's PolyCard (campus I.D.). For Member's protection, membership is non-transferable. No interest or other earnings will be paid to the holder or credited by California Polytechnic State University or Cal Poly Corporation. Restitution is required for overdrafts resulting from off-line transactions. Online value additions are usually instantaneous but may be delayed due to network traffic. Cal Poly Corporation may amend this contract at any time.

Adding Value: You may add value to your membership at the Campus Dining Customer Service Office in the atrium of Bldg #19, and the Cal Poly Corporation Cashiers Office in Bldg #15 on campus, or by mail to Campus Dining Customer Service, San Luis Obispo, CA 93407. You can also add value using Visa, MasterCard, or Discover by telephoning Customer Service at (805) 756-5939 or Cal Poly Corporation Cashier at (805) 756-2849, or by clicking the 'add value' button to add value right now. The minimum value that can be added is $1 by cash, $5 by check or credit card at our offices; any amount by credit card online.

Expiration: Value "rolls over" from quarter to quarter and year to year. Inactive memberships with less than $10 after leaving campus or four months after graduation will be terminated and value forfeited. 

Lost Card: If a card is lost or stolen, report it immediately to prevent anyone else from using your membership.  Simply call Customer Service at (805) 756-5939. You may also log into the MyCalPoly portal (http://my.calpoly.edu), go to the Money Matters tab, click on the Campus Express club channel, then "Lost/Stolen Card" on the right. Upon notification, your lost card will be inactivated. Then go to Customer Service in the atrium of building #19 for a replacement card.  California Polytechnic State University and Cal Poly Corporation are not responsible for any loss due to lost or stolen cards.

Refund: Upon graduation, or whenever you want to close your membership and request a refund of the unused value, complete a Refund  Request form, available at Customer Service in the atrium of building #19. There will be a $10 service fee deducted from the membership.  Partial refunds are not given. Bonuses are not refundable. Please allow two weeks to process refunds.

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Campus Express Club FAQ's

Q: What identification do I enter when I add value here?
A: To add value to a member's PolyCard, you will be prompted for the user's official Cal Poly Email Address (ex. mmustang@calpoly.edu). To manage your membership please log into the Cal Poly Portal (http://my.calpoly.edu) and click on the Campus Express Club channel in the Money Matters tab.

Q: What is the CAMPUS EXPRESS CLUB?
A: The best way for you to buy on campus! It's Cal Poly's premier value program. Add value to your CAMPUS EXPRESS CLUB and then use your PolyCard (campus ID) to purchase food and school supplies at Campus Dining's family of restaurants, El Corral Bookstore, Pony Prints, for printing at campus computer labs on campus and purchases at Health Services. The CAMPUS EXPRESS CLUB is more convenient than carrying cash or writing checks.

Q: Where can I use it?
A: You can use your CAMPUS EXPRESS CLUB at El Corral Bookstore, Pony Prints, Vista Grande Restaurant, The Avenue, BackStage Pizza, the Campus Market, Lucy's Juice, Lucy's Juice Too, Garden Grille, Julian's, Tapango's, The Park, The Sandwich Factory, Veranda Cafe, VG Cafe, most campus vending machines, campus computer labs, Health Services and for equipment rental at the Rec Center.

Q: Who can join?
A: Cal Poly students, faculty and staff.

Q: How do I join?
A: By simply adding value to your membership, which is accessed through your PolyCard (Campus ID). Click on the "add value now" button above or call (805) 756-5939 to add value using Visa, MasterCard or Discover.

Q: How do I add value to my membership?

• Click on the "Add Value" button above on this web site to add value by Visa, MasterCard or Discover!
• Call (805) 756-5939 to add value using Visa, MasterCard or Discover.
• Use forms available at Customer Service in Garden Grille atrium (or simply write your Campus Email Address number on your check, and include a note explaining that you're adding value to your CAMPUS EXPRESS CLUB). Make your check payable to "Cal Poly Corporation" and mail it to:
  Cal Poly Corporation Cashier
  Building #15
  San Luis Obispo, CA 93407
  Please don't mail cash.
• When you're on campus, add value at:
  • Customer Service (Bldg 19 )
  • Cal Poly Corporation Cashier (Bldg 15)

Q: Can I join the CAMPUS EXPRESS CLUB if I have a Dining Plan?
A: Yes. The CAMPUS EXPRESS CLUB is an exciting way to add more flexibility to your Dining Plan and can be used at El Corral Bookstore, Pony Prints, campus computer labs and Health Services. It's a convenient way to purchase books and school supplies.

Q: Can I use my credit card to add value?
A: Yes. We accept Visa, MasterCard or Discover.

Q: Can I 'phone to add value?
A: Yes. Call (805) 756-5939 to add value using your Visa, MasterCard or Discover.

Q: Can I add value by mail?
A: Yes. Mail to: Campus Dining Customer Service, Cal Poly,  San Luis Obispo, CA 93407 Simply write your campus email address on your check, and include a note explaining that you're adding value to your CAMPUS EXPRESS CLUB. Make your check payable to "Cal Poly Corporation." You can also use the Express Stations conveniently located around campus. Please don't mail cash.

Q: What if I lose my card?
A: Report your card lost through the Cal Poly portal. Simply log into the MyCalPoly portal (http://my.calpoly.edu), go to the Money Matters tab, click on the Campus Express Club channel, then "Lost/Stolen Card" on the right.  You may also call Customer Service at (805) 756-5939. Upon notification, your lost card will be inactivated. Then go to Customer Service in the Garden Grille atrium for a replacement card.

Q: What if my card malfunctions?
A: If the magnetic strip appears to have lost its encoding, please bring your card to Customer Service in the atrium of building #19 (between Sandwich Factory and The Avenue) to check the strip. It's important to keep your card away from magnetic fields, such as those created by a TV, stereo, microwave, or magnetic clasps of wallets and purses. Heat, water and eelskin can also corrupt the magnetic stripe and render the card unreadable.

Q: How can I check my value?
A: Simply log into the MyCalPoly portal (http://my.calpoly.edu) and click on the Campus Express Club channel in the Money Matters tab. From there you can check your balance and view activity on your membership. You'll also be shown your balance every time you use your membership. Campus Dining cashiers can check your value without a purchase. Simply tell the cashier you'd like to check the status of your CAMPUS EXPRESS CLUB and give him or her your card. You may also call Customer Service at (805) 756-5939 or email campusdining@calpoly.edu.

Q: Does my membership stop at the end of the quarter?
A: Your CAMPUS EXPRESS CLUB remains open as long as you are enrolled in classes or working for Cal Poly. (Plu$ Dollars, which are part of Dining Plans, expire at the end of the contract period) If you plan on being away from campus for more than four months, zero your value before you leave, or stop by Customer Service and complete a Refund Request form to have your balance refunded, less a $10 processing fee.

Q: Are Plu$ Dollars the same as CAMPUS EXPRESS CLUB?
A: They are very similar; however, not exactly the same. Both Plu$ Dollars and CAMPUS EXPRESS CLUB are accessed through your PolyCard (campus I.D.) and function like debit accounts. The Hot Deals are available whether you use Plu$ Dollars or CAMPUS EXPRESS CLUB. Plu$ Dollars are part of Dining Plans offered to students living in the Residence Halls. The CAMPUS EXPRESS CLUB is available to any Cal Poly student, faculty or staff member. Plu$ Dollars can be used at all restaurants on campus. CAMPUS EXPRESS CLUB can be used at all restaurants and also at campus computer labs, El Corral Bookstore, Pony Prints and Health Services. Plu$ Dollars are offered in certain particular quarterly amounts with the various Dining Plans. CAMPUS EXPRESS CLUB can be in any amount the member wishes, from $1 to $5,000+. Plu$ Dollars are connected with Dining Plans and expire at the end of the contract period (usually the end of Spring Quarter). Unused Plu$ Dollars at the end of the contract are forfeited. CAMPUS EXPRESS CLUB carries over from quarter to quarter and year to year.

Q: Do I have to have a minimum value?
A: No. You can have as much or as little as you wish. When there's not enough to cover the full amount of your purchase, you can use up all the value and pay the difference in cash.

Q: Do I have to renew my membership each year?
A: No, your CAMPUS EXPRESS CLUB carries over from one year to the next.

Q: What do I do with my membership when I graduate?
A: The best thing to do is simply use all the value by the end of the quarter when you graduate. Most students find that between books at El Corral, groceries at the Campus Market and all the food items available at restaurants on campus it's easy to clear a membership before graduating. If you find you cannot use all the value before leaving campus, go to Customer Service in the atrium of Garden Grille to complete the form to cancel your membership. There is a $10 fee to do this, so the smartest way may be to just use up all the value.

Q: Can I use my CAMPUS EXPRESS CLUB in vending machines?
A: Yes. Vending machines at The Park and many other spots on campus, have "card readers" that accept your CAMPUS EXPRESS CLUB. Simply run your card through the card reader. It will check to see if your account has sufficient value for the maximum purchase for that machine before accepting your card, and then will deduct the amount of your actual purchase. When checking membership activity through th e Cal Poly Portal note that a vending machine transaction will show two actions: subtracting the machine's maximum purchase amount and then crediting the difference between that and the cost of the item you selected.

Q: Who do I call if I have further questions?
A: Call Customer Service, (805) 756-5939 or email campusdining@calpoly.edu

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