Request Service

The Cal Poly Corporation IT Department is now using the SRS (Service Request System) that is available through the Cal Poly Portal.

To access the Technical Service Request System, log on to the Cal Poly Portal.

Portal Navigation:

  1. On the Main Portal Tab
  2. Under the Single Click Access to … Section
  3. Click the Link called:  Technical Service Request.

Email confirmation messages sent by the SRS system will arrive from the following addresses:

Service Request Tickets: srs-svcrequest
Account Request Tickets: srs-account
Account Task Ticket: srs-accounttask
Confidential Tickets: srs-abuse
Software Request Tickets: srs-svcrequest

Documentation: