Cal Poly Corporation Strategic Plan

3

Background

Cal Poly Corporation has completed its strategic plan that will guide the organization through 2021-24. This plan positions the corporation to provide best in class campus experiences and solutions, supporting the university and advancing its mission.

Strategic Directions

#1 Purpose: Focus on our purpose and let people know how it drives everything we do.

 

#2 People: Enhance the employee experience.

 

#3 Perform: Excel in all we do.

Strategic Direction #1

Purpose: Focus on our purpose and let people know how it drives everything we do.

Goal #1

Ensure our “why” is relevant and drives decision-making

Objectives

  1. Define our purpose, mission, vision, values
  2. Evaluate all campus request for alignment with our why
  3. Develop new Strategic Plan
  4. Rename Corporation

Goal #2

Communicate our purpose to internal and external stakeholders

Objectives

  1. Develop integrated marketing and communications plan, leveraging the entire leadership team and key stakeholders to get the word out.
  2. Develop a brand campaign that positions CPC as a purpose-driven organization and builds awareness of why we do what we do.

Goal #3

Communicate impact to campus

Objectives

  1. Develop a communications plan to promote and drive awareness of what we do and its impact to campus.

Goals

Objectives

1.

Ensure our “why” is relevant and drives decision-making

  1. Define our purpose, mission, vision, values
  2. Evaluate all campus request for alignment with our why
  3. Develop new Strategic Plan
  4. Rename Corporation

2.

Communicate our purpose to internal and external stakeholders

  1. Develop integrated marketing and communications plan, leveraging the entire leadership team and key stakeholders to get the word out.
  2. Develop a brand campaign that positions CPC as a purpose-driven organization and builds awareness of why we do what we do.

3.

Communicate impact to campus

  1. Develop a communications plan to promote and drive awareness of what we do and its impact to campus.

Strategic Direction #2

People: Enhance the employee experience.

Goal #1

Evolve a personality aligned with CPC purpose

Objectives

  1. Develop a culture roadmap to establish a workplace environment that can achieve and sustain the future vision of CPC.
  2. Maintain employee engagement and happiness.

Goal #2

Develop a sourcing and retention program aligned with HR capacity that provides insights into the employee experience

Objectives

  1. Establish baseline metrics for HR capacity, employee sourcing and retention.

Goal #3

Update employee development, training, and performance evaluation

Objectives

  1. Create employee development plans linking individual, team, and organization purpose.
  2. Update performance evaluation process.

Goal #4

Competitively compensate and reward employees

Objectives

  1. Evaluate compensation of positions to ensure alignment with market rates.
  2. Develop a program with different levels of recognition for individual contributions and team achievement.

Goal #5

Establish future of work post-COVID-19

Objectives

  1. Create policies and practices that address telework and flexible work options.
  2. Adjust physical space to accommodate options

Goals

Objectives

1.

Evolve a personality aligned with CPC purpose

  1. Develop a culture roadmap to establish a workplace environment that can achieve and sustain the future vision of CPC.
  2. Maintain employee engagement and happiness.

2.

Develop a sourcing and retention program aligned with HR capacity that provides insights into the employee experience

  1. Establish baseline metrics for HR capacity, employee sourcing and retention.

3.

Update employee development, training, and performance evaluation

  1. Create employee development plans linking individual, team, and organization purpose.
  2. Update performance evaluation process.

4.

Competitively compensate and reward employees

  1. Evaluate compensation of positions to ensure alignment with market rates.
  2. Develop a program with different levels of recognition for individual contributions and team achievement.

5.

Establish future of work post-COVID-19

  1. Create policies and practices that address telework and flexible work options.
  2. Adjust physical space to accommodate options

Strategic Direction #3

Perform: Excel in all we do.

Goals

Objectives

1.

Enhance campus life through the creation of physical and virtual services

  1. Create a 10-year commercial services vision and plan including events.
  2. Form student insight group to gain customer data to improve service offerings.
  3. Complete physical projects in commercial services plan year 0-3.
  4. Complete virtual/online projects in commercial services plan year 1-3.

2.

Utilize technology to work more efficiently and bring leading virtual/online commercial services to campus

  1. Develop IT vision and 3-year plan.
  2. Complete projects in IT plan in 1-3 years.
  3. Hire Director to lead virtual/online strategy.

3.

Create efficiencies on campus through business services

  1. Develop a 3-year business services plan.

4.

Optimize financial structures and business processes

  1. Research other benefits and compensation structures to make the Corporation organization more efficient and in alignment with employee needs.
  2. Develop an overall scorecard for CPC that incorporates relevant KPI’s.
  3. Create increased funding for the university. Develop strategic university fund.
  4. Replenish reserves lost in pandemic.

5.

Actively pursue high impact real estate development

  1. Improve CPC expertise and capabilities in the areas of real estate acquisition, development, and management.
  2. Develop a CPC business model for on and off-campus real estate acquisition, development, and management.
  3. Support university demand for additional faculty and staff housing units.
  4. Generate additional revenue by optimizing existing real estate ventures.

Goal #1

Enhance campus life through the creation of physical and virtual services

Objectives

  1. Create a 10-year commercial services vision and plan including events.
  2. Form student insight group to gain customer data to improve service offerings.
  3. Complete physical projects in commercial services plan year 0-3.
  4. Complete virtual/online projects in commercial services plan year 1-3.

Goal #2

Utilize technology to work more efficiently and bring leading virtual/online commercial services to campus

Objectives

  1. Develop IT vision and 3-year plan.
  2. Complete projects in IT plan in 1-3 years.
  3. Hire Director to lead virtual/online strategy.

Goal #3

Create efficiencies on campus through business services

Objectives

  1. Develop a 3-year business services plan.

Goal #4

Optimize financial structures and business processes

Objectives

  1. Research other benefits and compensation structures to make the Corporation organization more efficient and in alignment with employee needs.
  2. Develop an overall scorecard for CPC that incorporates relevant KPI’s.
  3. Create increased funding for the university. Develop strategic university fund.
  4. Replenish reserves lost in pandemic.

Goal #5

Actively pursue high impact real estate development

Objectives

  1. Improve CPC expertise and capabilities in the areas of real estate acquisition, development, and management.
  2. Develop a CPC business model for on and off-campus real estate acquisition, development, and management.
  3. Support university demand for additional faculty and staff housing units.
  4. Generate additional revenue by optimizing existing real estate ventures.