Background
Cal Poly Corporation has completed its strategic plan that will guide the organization through 2021-24. This plan positions the corporation to provide best in class campus experiences and solutions, supporting the university and advancing its mission.
Strategic Directions
Strategic Direction #1
Purpose: Focus on our purpose and let people know how it drives everything we do.
Goal #1
Ensure our “why” is relevant and drives decision-making
Objectives
- Define our purpose, mission, vision, values
- Evaluate all campus request for alignment with our why
- Develop new Strategic Plan
- Rename Corporation
Goal #2
Communicate our purpose to internal and external stakeholders
Objectives
- Develop integrated marketing and communications plan, leveraging the entire leadership team and key stakeholders to get the word out.
- Develop a brand campaign that positions CPC as a purpose-driven organization and builds awareness of why we do what we do.
Goal #3
Communicate impact to campus
Objectives
- Develop a communications plan to promote and drive awareness of what we do and its impact to campus.
Goals
Objectives
1.
Ensure our “why” is relevant and drives decision-making
- Define our purpose, mission, vision, values
- Evaluate all campus request for alignment with our why
- Develop new Strategic Plan
- Rename Corporation
2.
Communicate our purpose to internal and external stakeholders
- Develop integrated marketing and communications plan, leveraging the entire leadership team and key stakeholders to get the word out.
- Develop a brand campaign that positions CPC as a purpose-driven organization and builds awareness of why we do what we do.
3.
Communicate impact to campus
- Develop a communications plan to promote and drive awareness of what we do and its impact to campus.
Strategic Direction #2
People: Enhance the employee experience.
Goal #1
Evolve a personality aligned with CPC purpose
Objectives
- Develop a culture roadmap to establish a workplace environment that can achieve and sustain the future vision of CPC.
- Maintain employee engagement and happiness.
Goal #2
Develop a sourcing and retention program aligned with HR capacity that provides insights into the employee experience
Objectives
- Establish baseline metrics for HR capacity, employee sourcing and retention.
Goal #3
Update employee development, training, and performance evaluation
Objectives
- Create employee development plans linking individual, team, and organization purpose.
- Update performance evaluation process.
Goal #4
Competitively compensate and reward employees
Objectives
- Evaluate compensation of positions to ensure alignment with market rates.
- Develop a program with different levels of recognition for individual contributions and team achievement.
Goal #5
Establish future of work post-COVID-19
Objectives
- Create policies and practices that address telework and flexible work options.
- Adjust physical space to accommodate options
Goals
Objectives
1.
Evolve a personality aligned with CPC purpose
- Develop a culture roadmap to establish a workplace environment that can achieve and sustain the future vision of CPC.
- Maintain employee engagement and happiness.
2.
Develop a sourcing and retention program aligned with HR capacity that provides insights into the employee experience
- Establish baseline metrics for HR capacity, employee sourcing and retention.
3.
Update employee development, training, and performance evaluation
- Create employee development plans linking individual, team, and organization purpose.
- Update performance evaluation process.
4.
Competitively compensate and reward employees
- Evaluate compensation of positions to ensure alignment with market rates.
- Develop a program with different levels of recognition for individual contributions and team achievement.
5.
Establish future of work post-COVID-19
- Create policies and practices that address telework and flexible work options.
- Adjust physical space to accommodate options
Strategic Direction #3
Perform: Excel in all we do.
Goals
Objectives
1.
Enhance campus life through the creation of physical and virtual services
- Create a 10-year commercial services vision and plan including events.
- Form student insight group to gain customer data to improve service offerings.
- Complete physical projects in commercial services plan year 0-3.
- Complete virtual/online projects in commercial services plan year 1-3.
2.
Utilize technology to work more efficiently and bring leading virtual/online commercial services to campus
- Develop IT vision and 3-year plan.
- Complete projects in IT plan in 1-3 years.
- Hire Director to lead virtual/online strategy.
3.
Create efficiencies on campus through business services
- Develop a 3-year business services plan.
4.
Optimize financial structures and business processes
- Research other benefits and compensation structures to make the Corporation organization more efficient and in alignment with employee needs.
- Develop an overall scorecard for CPC that incorporates relevant KPI’s.
- Create increased funding for the university. Develop strategic university fund.
- Replenish reserves lost in pandemic.
5.
Actively pursue high impact real estate development
- Improve CPC expertise and capabilities in the areas of real estate acquisition, development, and management.
- Develop a CPC business model for on and off-campus real estate acquisition, development, and management.
- Support university demand for additional faculty and staff housing units.
- Generate additional revenue by optimizing existing real estate ventures.
Goal #1
Enhance campus life through the creation of physical and virtual services
Objectives
- Create a 10-year commercial services vision and plan including events.
- Form student insight group to gain customer data to improve service offerings.
- Complete physical projects in commercial services plan year 0-3.
- Complete virtual/online projects in commercial services plan year 1-3.
Goal #2
Utilize technology to work more efficiently and bring leading virtual/online commercial services to campus
Objectives
- Develop IT vision and 3-year plan.
- Complete projects in IT plan in 1-3 years.
- Hire Director to lead virtual/online strategy.
Goal #3
Create efficiencies on campus through business services
Objectives
- Develop a 3-year business services plan.
Goal #4
Optimize financial structures and business processes
Objectives
- Research other benefits and compensation structures to make the Corporation organization more efficient and in alignment with employee needs.
- Develop an overall scorecard for CPC that incorporates relevant KPI’s.
- Create increased funding for the university. Develop strategic university fund.
- Replenish reserves lost in pandemic.
Goal #5
Actively pursue high impact real estate development
Objectives
- Improve CPC expertise and capabilities in the areas of real estate acquisition, development, and management.
- Develop a CPC business model for on and off-campus real estate acquisition, development, and management.
- Support university demand for additional faculty and staff housing units.
- Generate additional revenue by optimizing existing real estate ventures.