IT Services

Cal Poly Corporation IT provides a wide range of PC tech support services. If you’re having issues installing a program or have accidently erased an important document, the IT support team can assist. Listed below are a just some of the ways IT can help. To request IT support, access the Technical Service Request System by logging on to the Cal Poly Portal and click on the Technical Service Request link in the main sidebar.

New Hire Set-Up

Making a good first impression is priceless. IT can make sure that new employees are set up with the proper tools to get them up and running quickly. From computers to software packages, IT is here to help.

Current Employee Changes

If you have a student or intermittent employee that is changing positions or leaving, please contact the IT department to assist with the transition.

Workstation Support

Looking for product recommendations, or need some help troubleshooting, installing or general maintenance?

Equipment Rental

Employees have access to laptops, projectors, screens and more for CPC business-related use.

Network Support

Everyone is connected. System checks and processes are in place to make sure that all data communications equipment, servers, printers, share drives, and computers are working.

Software & Hardware Installation

IT can set up all new software and hardware, such as a new program, keyboard, or mouse. IT can also help employees select the right products and programs for their needs.

Application Development

IT is responsible for supporting all of the corporation back-end business systems, such as applying patches, performing nightly backups, installing upgrades, and more. We respond directly to customer requests and can assist with individual tasks, reports and processes as wells as evaluate new software.

Technical Consultations

If employees are working on a new project with a technology component, the IT department is capable of providing consultations as well as planning and implementation recommendations.

IT Forms and Documents

Information Technology

IT Training

ONE Solution Users Guide

Information and instructions on using OneSolution systems.
Size: 895.75 kb
Hits: 1577
Date modified: 03 - 19 - 2019

ONE Solution Access Request

The form is used for requesting access to ONESolution.
Size: 71.11 kb
Hits: 561
Date modified: 05 - 25 - 2018

Introduction to SRS

Instructions on how request service from IT through the Cal Poly Portal.
Size: 603.05 kb
Hits: 951
Date modified: 05 - 25 - 2018

CPC Reports User Guide

A user guide for CPC Reports
Size: 167.58 kb
Hits: 1026
Date modified: 06 - 14 - 2018

CPC New Account Request Form

This form is used to request a CPC Windows login.
Size: 36.51 kb
Hits: 1056
Date modified: 08 - 03 - 2018

CPC Identity Finder User Guide

Information about Identity Finder software programs utilized by Cal Poly Corporation and how to use them.
Size: 628.87 kb
Hits: 491
Date modified: 08 - 29 - 2018

BOE Information and Quick Start Guide

A quick start guide to running reports in BOE Infoview.
Size: 584.94 kb
Hits: 1967
Date modified: 07 - 13 - 2018

BOE Access to Payroll and HR Reports Form

This is the form to request access to HR/Payroll reports in BOE
Size: 35.79 kb
Hits: 815
Date modified: 07 - 13 - 2018

BOE Access Request

This is the form for requesting BOE access
Size: 53.93 kb
Hits: 1120
Date modified: 07 - 12 - 2018